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Rerturns and Exchanges

RETURN AND EXCHANGE POLICY
Need to return or exchange your order? No prob!
You have 7 days from the date of delivery to report any issues with your order such as broken items or quality control. If you let us know within 7 days you will be eligible for an exchange, return, or refund.
We want you to LOVE your order. That's why we handle each customer's request personally. After all, each circumstance is different, right? We don't believe in a "one size fits all return policy". Just email us ASAP if there's any issue with your order. 

Don't love it?
Have concerns about quality?
Did it get damaged in transit?
Did you change your mind?
We've got you!

    Please note:

    • Custom items are final and cannot be returned. However, if there's anything concerning about your order just let us know. We are unhappy if you are unhappy. 
    To get your return or exchange started, here’s what to do:

    STEP 1

    Email us: info@treatlosangeles.com or contact us using our contact form.

     

    That's it! We want to be friends for a long time and we will do what we can to take care of you. 
    xo
    Stephanie Jags
    Owner, Treat LA